Privacy Policy

Who we are

We is defined as Paddock + Farm, Organic Butchery & Wholefoods.

Our website address is: https://www.paddockandfarm.com.au/home.

Comments

If/ When visitors to our website (www.paddockandfarm.com.au/home) leave comments on our site we may collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If/when we approve comments for visibility, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If enabled and you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Some Articles on our site, may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Our webiste has been built using a WordPress theme and subsequently site visitor comments may be checked through an automated spam detection service. Learn more about the WordPress Privacy Policy here –Privacy – WordPress.org

WooCommerce

We use WooCommerce as an online trading platform and subsequently, we collect information about you during the checkout process on our store.

Information that we collect and store.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 12 months for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will store Customer Comments or Product Reviews, if automated and functional on our website which may be then used to enhance future customer shopping.

Who on our team has access

Only Members of our team with Administrative and Managerial duties have access to the information you provide, and from time to time may access the following information:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information; and
  • Customer information to help fulfill orders, process refunds and support you.

Information that we share with others

We share information with third parties* who help us provide our orders and store services to you; for example —

*Third Parties

Payments

For Direct Deposits Made to our Bank Account, Your Bank and Our Bank (ANZ) is a nominated *Third Party who will have access to your information.

Online Shopping

From time to time, we may choose to use marketing strategies (Advertisements) that incorporate META (Facebook & Instagram). Marketing Strategies that are implemented from our website using META as a platform may include your comments which are visible to the general public. For information on the META Privacy Policy see here- Meta Privacy Policy – How Meta collects and uses user data | Privacy Center | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy